Courses: 1 - 12 of 28
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Assessing Work and Work Outcomes
Detroit Diesel Corporation,a manufacturer of high horsepower diesel engines accomplished a remarkable turnaround by working with their union to design and redesign jobs. The result was a dramatic improvement in quality,job satisfaction, and market acceptance. Trust and communication were key ingredi... read more
DVD style course with completion certificate only
Business Profiles: Andrea Herran with Aquion
An interview with Andrea HerranHuman Resources, AquionA key component of a successful business is its workforce. It is the job of Human Resources to help define what the needs of a workforce are, and to help meet them through human resource management. HR needs to be in the middle of the company, ha... read more
DVD style course with completion certificate only
Collective Bargaining and Labor Relations
In 1985, General Motors announced to the world that it intended to build a world class car. This new car manufacturing facility, located in Spring Hill, TN, would build cars a 'whole new way' thanks to the innovative partnership arrangement between GM and the UAW. They believed that their unique agr... read more
DVD style course with completion certificate only
Compensating Human Resources
Budget was founded in 1958 by Morris Mirkin and Jules Lederer in a Los Angeles storefront. Today Budget Rent-a-Car Corp. is the third largest company in car rental history. There are approximately 3200 locations nationwide. It is important that Budget attract, motivate and retain its 'qualified' emp... read more
DVD style course with completion certificate only
Employee Rights and Responsibilities: Featuring Metropolis Coffee Company
Metropolis Coffee Company has earned its share of awards and devoted regulars. This Chicago coffee house employs a widely diverse and talented staff of baristas and other workers and encourages an atmosphere of relaxed behavior and appearance. Metropolis knows that this type of open atmosphere can l... read more
DVD style course with completion certificate only
Human Relations, Motivation, and Performance
Nucor Steel is the fastest growing and most profitable steel company in the world. Nucor's success is based on a philosophy teamwork and a very lucrative incentive compensation. The task of finding technically qualified people who can work well with teams and within this unusual compensation plan is... read more
DVD style course with completion certificate only
Human Resource Assessment and Development: Von Maur Stores
Von Maur's department store strength lies in its customer service: their #l goal and superb selling tool! Their approaches to team spirit and team involvement transfers into smiles at every turn. Every single thought and concept involves the very best customer service and the happy customer. Human r... read more
DVD style course with completion certificate only
Human Resource Management
Southwest Airlines has an enviable record of being the most consistently profitable airline in the industry, while also being the only airline to win the industry's 'triple crown' of consumer satisfaction (Best On-Time, Best Customer Satisfaction, Best Luggage Handling Record). Southwest's success h... read more
DVD style course with completion certificate only
Human Resource Management Featuring: Allstate
Allstate keeps its employees in good hands by providing a comprehensive benefits package, including flexible work schedules and health care. Allstate understands that its employees are an important component of its business, and has been one of the fastest responders to the changing work environment... read more
DVD style course with completion certificate only
Human Resource Management: Featuring Allstate Insurance
Most people are familiar with the slogan, "You're in good hands with Allstate." What they may not realize is that Allstate's employees are in good hands as well. Allstate attracts and retains employees with a comprehensive package of benefits. These include traditional offerings such as health insur... read more
DVD style course with completion certificate only
Human Resources Management: Acquiring Human Resources
Nucor Steel is the fastest growing and most profitable steel company in the world. Nucor's success is based on philosophy, teamwork and very lucrative incentive compensation. The task of finding technically qualified people who can work well with teams and within this unusual compensation plan is a ... read more
DVD style course with completion certificate only
Jobs and Job Analysis: Featuring Zappos.com
The successful web-based company, Zappos.com, has built a well-run organization that sells shoes online. Zappos.com holds a 20% share of the $3 billion online footwear business. One of the reasons a company such as Zappos.com is successful is because they use workflow analysis and job design to effi... read more
DVD style course with completion certificate only
